FAQ's - Frequently Asked Questions

How much does a balloon arch/garland cost?

Our balloon garlands and arches are based on size, style, and length. When it comes to balloon decor there are several factors that determine pricing which is why we highly suggest you speak with a professional designer that can get a customized quote that will fit your exact decor needs.

Why can’t I just get a quote, why do I need to speak to someone?

Much like the question above, every event is unique. Simply quoting an inspiration photo that you email or text to us doesn’t give us all of the specific details to accurately price out what you are looking for. What are the backdrop dimensions? How large of space do you have for set up? Are we setting up outdoors or on the 10th floor of a hotel ballroom? There is a lot of backend information that we need to make sure you have an accurate quote. 9 times of 10 when someone has a photo of something they like, there are changes made to customize the order to fit.

I only have $200 bucks, what can I get for that?

At Lush Balloons, we have a wide selection of balloon options to fit any budget. You can pick and choose from our Grab-N-Go decor options for garlands and clusters, or our standalone balloon bouquets.

Do you price match?

We firmly believe that price matching is essentially devaluing the work and expertise that goes into our work. We do not, and will not, offer price matching. It is not accurate to compare our work to Party City, The Dollar Tree, or other balloon services that can’t recreate the level of quality and style we produce with our work.

How soon in advance do I need to book?

For custom event order we generally recommend at least 3-4 weeks in advance of your event date. On some occasions we have last minute availability but often times that comes with a rush fee and higher service fees for requiring our staff to work overtime to create a new order last minute. If you know that you would like to work with Elevate Your Event Corporation but are not 100% certain what you want to order, we recommend securing our services with an event retainer fee.

Do you offer anything else besides balloons?

Yes, we do! Our balloons are a great focal point for any event. But we’ve also realized that people like to customize their decor with enhancements such as shimmer walls, backdrops, champagne wall, and centerpieces. If you’d like to inquire about some of our other offerings, please speak with one of our expert balloon designers.

What Method of Payments do you accept? 

Deposit payments can be made with a credit card, PayPal, E-transfer or cash.  We only accept Cheques from the Toronto District School Board. 

Are there any Miscellaneous Fees?

Costs incurred for travel and delivery of these services are to be paid by the Client. These may include but are not limited to parking, valet, calls, tolls, etc. Where such costs are incurred, the amount will be included in the final bill and will be due on the day of the event.

How much is delivery?

Delivery fees are dependent upon what products you order and your location in the GTA.

What cities/areas do you deliver to?

We service the Greater Toronto Area. Please see event minimums by location for specifics on how much it would be for us to create decor for your event. 

• • • Scarborough Delivery Charge = $15.00
    • Pickering Delivery Charge = $18.00
    • Ajax Delivery Charge = $20.00
    • Markham Delivery Charge = $25
    • Whitby Delivery Charge = $28.00
    • Outside of these areas, the delivery charge will be calculated by mileage, location, etc.

How much do your bouquets cost?

Each bouquet is handmade and we take our time ensuring it looks as advertise. Each bouquet on our website has a base price with add on options. We recommend you choose a bouquet that best fits your needs and then add to cart to receive an accurate quote. Photos on each bouquet are to show you HOW you can customize it, but does not mean that is what is included in the base price. PLEASE read the description of each bouquet.

I live outside of your delivery zone; will you still deliver?

Give us a call and we can give you some options! At times, we meet people at our cut off cities or charge an appropriate fee to make it happen. If you can be flexible with us, we would love to be flexible for you!

I want an over the top, custom bouquet! How can I order one?

Give us a call and we will take care of you! I often ask “What is the recipients’ favorite items, things to do, or colors?” and we can create something fun and unique from there.

I need my bouquet at an EXACT time, can you make that happen?

Most likely not, we are very transparent with our customers and in order for us to keep our prices affordable we need to deliver and take orders in “volume”. This means, we have multiple deliveries a day, your bouquet could be there anytime between the window you choose and at times slightly before or after depending on our delivery schedule. We try our best to accommodate every single order request but sometimes it’s not possible. If you need a special accommodation, please call us so we can find a solution for you, we always do try our best!

Balloons are “cheap”, why are your creations priced more than Party City or the Dollar Store?

Many people believe all balloon creations are made equal but that’s just not the case. Our products and services far exceed what you’ll find at a discount retailer.

I am interested in hiring you for my next event! What is the process?

We would love to help! Step 1: Complete the “Request A Quote” form. Step 2: Check your email! You’ll receive an email with a link to schedule a free 15-minute consultation with one of our designers. Step 3: Complete your booking proposal after your consultation. Step 4: Stop worrying because Elevate Your Event has you confirmed!